LEADERS: The Rural Leaders Team of Jan-Adele Hotz, Nicci Maher, Sue Coward, Jenny Hursthouse, Nikki Goodwin, Susan Parks, Tracey Pattie and Lisa Baker who received the WBHHS Care Comes First Excellence Award. Absent from the photo is team member Biggenden MPHS Director of Nursing Heather MacKellar.
LEADERS: The Rural Leaders Team of Jan-Adele Hotz, Nicci Maher, Sue Coward, Jenny Hursthouse, Nikki Goodwin, Susan Parks, Tracey Pattie and Lisa Baker who received the WBHHS Care Comes First Excellence Award. Absent from the photo is team member Biggenden MPHS Director of Nursing Heather MacKellar.

Monto Nursing Director receives leadership award

CONTINUOUSLY striving to improve care for Monto patients is one of many reasons Monto Hospital Director of Nursing Tracey Pattie received the Leadership Award last night at Wide Bay Hospital and Health Service's inaugural Excellence Awards.

The awards focus on how the actions of staff and volunteers are leading to improvements in care for local patients.

Board Chair Peta Jamieson said a wide variety of awards were presented at an awards dinner at Maryborough's Brolga Theatre and Convention Centre, recognising leadership, teamwork, sustainability, innovation, volunteers, workforce development and an overall honour for excellence.

"The Leadership Award went to Tracey Pattie for her role as both the Director of Nursing at Monto and for recently acting in the role of Nursing Director of the Rural Division,” Ms Jamieson said.

"She has been an excellent role model, constantly encouraging her teams and colleagues to enhance service access and improve the patient experience.”

Winner of the WBHHS Leadership Award Monto MPHJS Director of Nursing Tracey Pattie.
Winner of the WBHHS Leadership Award Monto MPHJS Director of Nursing Tracey Pattie.

Director of Rural Medical Services Dr Sandra Rattenbury and the joint Rural Leaders Team were also among the winners at last night's ceremony.

"Dr Sandra Rattenbury received our Sustainability Award for her efforts to ensure we had full medical recruitment across all our rural locations, instead of relying on locums. This ensures better continuity of care and provides our rural towns with local doctors who are committed to caring for their own communities,” Ms Jamieson said.

"Our entire rural leadership team was also recognised last night with the overall Care Comes First Excellence Award, for their constant efforts to grow and improve services, and to enhance the patient and family experience in what can be challenging and diverse roles.”

The Rural Leaders Team includes Jan-Adele Hotz, Nicci Maher, Sue Coward, Jenny Hursthouse, Nikki Goodwin, Susan Parks, Tracey Pattie and Lisa Baker.

Ms Jamieson said the awards were an important way to recognise their staff and volunteers, who all contribute in various ways to providing the best possible care and delivering the best possible outcomes for patients.

"As an organisation, we can't achieve anything without our staff, so last night was a great opportunity for us not only to congratulate our finalists and winners on their efforts, but also to say thank you for doing a really important job that helps to improve the lives of our community,” Ms Jamieson said.

"Our rural teams in particular are achieving some outstanding outcomes for their patients, which was demonstrated in our rural staff and leaders featuring strongly among the award winners last night.”

WBHHS Chief Executive Adrian Pennington said the awards were an excellent reminder for staff and volunteers that what they did each and every day all added up to outstanding care for patients.

"We wanted these awards to showcase the excellence we know happens across our service every day, yet can be overlooked because our staff are busy getting on with the job rather than reflecting on their successes,” Mr Pennington said.

"Our annual awards recognise the efforts of individuals and WBHHS teams, both clinical and non-clinical, who have gone above and beyond the call of duty to achieve tangible outcomes for our health service and its patients.

"It's also fantastic to have these as a single awards ceremony because it enables our teams from across the region to see what's being achieved by other WBHHS teams that they might not have regular interaction with.”

THE FULL WINNERS LIST

Innovation Award

Short-Notice Accreditation Assessment Pilot, for overseeing a nation-leading trial to improve safety and quality through a new accreditation model.

Leadership Award

Tracey Pattie (Director of Nursing Monto), for constantly striving for service improvements, leading by example, and - in her previous Acting Rural Director of Nursing role - advocating for all rural facilities and patients.

Teamwork / Collaboration Award

Prison Mental Health Team, for networking and collaborating internally and externally to achieve better outcomes for patients, and for striving for improvements through research.

Workforce Development Award

Anaesthetic Plus Program Team (Dr Debbie Van Niekerk, Jane Bartley, Julie Melhop), for developing and delivering a training program to upskill perioperative nursing staff.

Sustainability Award

Dr Sandra Rattenbury, for achieving full rural medical recruitment, through persistence and innovative recruitment strategies.

Volunteer Award

Gary Hondow, for his work as an advocate for patients and families, and as a consumer representative.

Care Comes First Excellence Award

Rural Leaders Team, for their constant efforts to grow and improve services, and to enhance the patient and family experience.


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