'Ripped off': councillor's container serve
A NEW manager has been appointed to run the Containers for Change scheme in the North Burnett, but for councillor Robbie Radel, he hopes it's not a case of too little, too late.
"People will say 'well, why would I waste my time and effort when I'm not going to get paid properly?'” Cr Radel said.
"What happens to the people who have already been ripped off and said 'well, bugger it. I'm not going to bother doing it any more?'”
Cr Radel himself knows how frustrating it is to go to the effort of collecting his containers only to have a nasty surprise when receiving his remittance.
He received $81 for three one-tonne bags, which contained $565 worth of containers.
After contacting Container Exchange (which administers the scheme in Queensland) numerous times, he was eventually told any drops of over 1500 units required a statutory declaration.
"At what point would I have been told that? I wasn't informed, so I can only assume I'm probably not going to receive payment.
"For the likes of us, it's very little extra effort for me to load all those cans and bottles into the ute and take it to Childers where we can get cash on the spot, rather than waiting a month for payment that turns out to be only half-payment or even less.
"As someone who has waste as their portfolio, I can assure you it is very, very disappointing to... have people support the scheme, and I do believe it is a good scheme, but then to be ripped off for their efforts.”
Container Exchange has released a statement acknowledging issues with the service in North Burnett and promising to keep a close eye on delivery in the future.
"Container Exchange's (COEX) management recognised there were some issues arising from mobile services being provided by Maryborough's U Can Recycle,” they said.
"As a result, a new manager has been appointed at U Can Recycle, and there are a number of new staff.
"COEX has been assured there were no issues following the last mobile pick-up service, and are monitoring the service closely to ensure it operates more efficiently in the future.
"Anyone who hasn't been paid a full refund for the containers they have returned should contact the COEX Contact Centre on 13 42 42 with their Scheme ID handy.
"Staff can track the bags through their scheme ID number and check what has happened to payments.”